Wonder why Call Center personnel are paid so much for just being on the phone.....?

Take a look:

Tech Support: "I need you to right-click on the Open Desktop."
Customer: "Ok."
Tech Support: "Did you get a pop-up menu?"
Customer: "No."
Tech Support: "Ok. Right click again. Do you see a pop-up menu?"
Customer: "No."
Tech Support:: "Ok, sir. Can you tell me what you have done up until thispoint?"
Customer: "Sure, you told me to write 'click' and I wrote 'click'."

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Customer: "I received the software update you sent,but I am still getting
the same error message."
Tech Support:: "Did you install the update?"
Customer: "No. Oh, am I supposed to install it to get it to work?"

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Customer:: "I'm having trouble installing MicrosoftWord."
Tech Support:: "Tell me what you've done."
Customer: "I typed 'A: SETUP'."
Tech Support:: "Ma'am, remove the disk and tell me what it says."
Customer:: "It says '[PC manufacturer] Restore and Recovery disk'."
Tech Support:: "Insert the MS Word setup disk."
Customer:: "What?"
Tech Support: "Did you buy MS word?"
Customer: "No..."

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Customer:: "Do I need a computer to use your software?"
Tech Support:: ?!%#$

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Tech Support:: "Ok, in the bottom left hand side of the screen, can you see the 'OK' button displayed?"
Customer: "Wow. How can you see my screen from there?"

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Tech Support:: "What type of computer do you have?"
Customer:: "A white one."

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Tech Support:: "Type 'A:' at the prompt."
Customer:: "How do you spell that?"

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Tech Support: "What's on your screen right now?"
Customer: "A stuffed animal that my boyfriend got me at the grocery store."

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Tech Support:: "What operating system are you running?"
Customer: "Pentium."

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Customer: "My computer's telling me I performed an illegal abortion."

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Customer: "I have Microsoft Exploder."

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Customer: "You've got to fix my computer. I urgently need to print document,
but the computer won't boot properly."
Tech Support: "What does it say?"
Customer: "Something about an error and non-system disk."
Tech Support: "Look at your machine. Is there a floppy inside?"
Customer: "No, but there's a sticker saying there's someone called Intel
inside."

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Tech Support: "Just call us back if there's a problem. We're open 24 hours."
Customer: "Is that Eastern time?"

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Tech Support:: "What does the screen say now?"
Customer: "It says, 'Hit ENTER when ready'."
Tech Support:: "Well?"

Labels: Funny